Hotel Kapok Shenzhen Bay, Shenzhen
About the Hotel
Hotel Kapok Shenzhen Bay is a 4.5-star luxury hotel located in the heart of Nanshan, Shenzhen. It is known for its contemporary design, featuring art displays and graceful staircases. The hotel is strategically situated near popular attractions, including the Shenzhen Bay Sports Center and Window of the World. Guests can enjoy a vibrant atmosphere and comprehensive services during their stay.
Location
Conveniently located, the hotel is a 15-minute drive from the Poly Theatre and 20 minutes from Shekou Ferry Terminal. Guests can easily access area attractions such as Coastal City Shopping Centre and Shenzhen Bay Super Headquarters Base. The hotel is a short walk from local shopping malls and major transport hubs like Shenzhen Luohu Railway Station and Luohu Port.
Rooms
The hotel offers 242 spacious rooms equipped with modern amenities including 24-hour room service and private hot tubs. Large windows provide ample natural light and stunning views of the Shenzhen skyline or the city. Each room includes a flat-screen TV, air conditioning, and private bathrooms with deep soaking bathtubs or rainfall showerheads. Some rooms also feature designated seating areas for added comfort.
Eat & Drink
Xiao Nan Yang Chinese Restaurant serves a variety of local dishes, including a buffet breakfast and specialized northeastern cuisine. Guests have options for casual dining at the on-site coffee shop or in the restaurant. In addition, refreshments are available in common areas with coffee and tea services. The hotel provides an inviting space for all meal preferences.
Leisure & Business
Hotel Kapok Shenzhen Bay features an indoor pool, outdoor tennis courts, and a fitness center for leisure activities. The lobby is designed as an art gallery, enhancing the guest experience. For business needs, the hotel offers conference spaces, meeting rooms, and complimentary high-speed internet access. Personalized services, including luggage storage and currency exchange, are available at the 24-hour front desk.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Free off-site car park
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Air conditioning in public areas
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Sundry/Convenience shop
- Gift/Newsstand
- Hairdresser
- Coffee shop
- Florist/Flower shop
- Multilingual staff
- Smoke detectors
Sports & Fitness
- Fitness centre
- Outdoor tennis court
- Fitness studio
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- 24-hour room service
- Dry cleaning
- Tours/Ticket assistance
- Doctor on call
- Wedding services
- Wake up service
- Bell staff/Porter
Dining
- Paid breakfast
- Restaurant
- Bar/ Lounge area
- Coffee/Tea in lobby
Business
- Business centre
- Business services
- Public address system
Children
- Cots
- Playground
- Game room
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Swimming pool
- Casino
- Night club
- Garden area
- Spa centre
- Sauna
- Library
Room features
- Air conditioning
- In-room safe
- Mini-bar
- Sitting area
- Dressing area
- Rooftop terrace
- Ironing facilities
Bathroom
- Bath/ Shower
- Hair dryer
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers spacious and well-designed rooms that are very comfortable, with the only downside being a lingering smoke smell despite being non-smoking. The staff is extremely helpful, although not all are fluent in English. The location is convenient, especially for accessing the metro station. Dining options are adequate, although slightly lacking for Western tastes.
The hotel offers spacious and well-designed rooms that are very comfortable, although there is a lingering strong smoke smell despite being non-smoking. The staff, while not fluent in English, are extremely helpful in assisting with various services. The location, though not ideal for immediate access to restaurants and nightlife, features a great lobby meeting area and is conveniently near a metro station. The dining experience, while generally good, may lack in options for western-style dishes. Overall, the facilities are satisfactory with some room for improvement in certain areas.
The hotel is a mixed bag: while the rooms are spacious, well-designed, and very comfortable, the strong smoke smell is a major downside. The service is helpful, despite language barriers, and offers a variety of convenient amenities. The location falls short in terms of nearby attractions, but the hotel does have a striking lobby meeting area. The dining experience is decent but lacks variety for Western tastes.
I found the hotel to have spacious and well-designed rooms that were very comfortable, but there was a strong smoke smell despite being designated as non-smoking. The staff, although not fluent in English, were extremely helpful. The location didn't offer much within walking distance, but the lobby meeting area was great. The dining was satisfactory but a bit lacking in Western options. Overall, a mixed experience with some highlights and drawbacks.
My stay at the hotel was a bit mixed. The rooms were spacious, well-designed, and very comfortable, with the convenience of an open-style closet for easy access to clothes. However, there was a lingering strong smoke smell despite being designated as non-smoking. The service was commendable, especially considering the language barrier with some staff not fluent in English. The location was a bit inconvenient for exploring on foot but had a great lobby meeting area. Dining options were decent but slightly lacking in Western-style offerings. The facilities were satisfactory overall.