Hotel Kapok Shenzhen Bay, Shenzhen
About the Hotel
Hotel Kapok Shenzhen Bay is a 4.5-star luxury hotel located in the heart of Nanshan district. Known for its contemporary design and artistic ambiance, the hotel features a gallery-concept lobby and tropical hanging gardens. It is strategically situated near business hubs, sports centers, and popular attractions, making it a convenient choice for travelers. Guests can expect a high standard of service and a range of modern amenities during their stay.
Location
Hotel Kapok Shenzhen Bay is conveniently located just 5 minutes from Coastal City Shopping Centre and Shenzhen High-tech Industrial Park. The hotel is also a short drive from attractions like Window of the World and the Shekou Ferry Terminal. Transportation options include easy accessibility to Shenzhen Luohu Railway Station, making it simple for guests to explore the broader city.
Rooms
The hotel offers 242 spacious rooms featuring clear windows that allow for abundant natural light. Each room includes comforts like air conditioning, premium bedding, and 24-hour room service. Selected rooms provide stunning views of the Shenzhen skyline and include private hot tubs. Private bathrooms are equipped with deep soaking bathtubs and rainfall showerheads for added luxury.
Eat & Drink
On-site dining is available at Xiao Nan Yang Chinese Restaurant, which serves a mix of local dishes and buffet breakfast featuring North-eastern Chinese cuisine. Guests can also enjoy meals at the hotel's coffee shop/café or take a break at the rooftop terrace. The welcoming atmosphere of the dining areas enhances the overall experience of guests.
Leisure & Business
The hotel provides a range of recreational amenities including an indoor pool, outdoor tennis court, and fitness center for guests looking to maintain an active lifestyle. A business center and meeting rooms are available for corporate travelers and event facilitation. Safety features such as smoke detectors and security systems ensure a secure environment for all guests.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Key card access
Sports & Fitness
- Fitness center
- Hiking
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Spa & Leisure
- Garden area
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers spacious and well-designed rooms that are very comfortable, with the only downside being a lingering smoke smell despite being non-smoking. The staff is extremely helpful, although not all are fluent in English. The location is convenient, especially for accessing the metro station. Dining options are adequate, although slightly lacking for Western tastes.
The hotel offers spacious and well-designed rooms that are very comfortable, although there is a lingering strong smoke smell despite being non-smoking. The staff, while not fluent in English, are extremely helpful in assisting with various services. The location, though not ideal for immediate access to restaurants and nightlife, features a great lobby meeting area and is conveniently near a metro station. The dining experience, while generally good, may lack in options for western-style dishes. Overall, the facilities are satisfactory with some room for improvement in certain areas.
The hotel is a mixed bag: while the rooms are spacious, well-designed, and very comfortable, the strong smoke smell is a major downside. The service is helpful, despite language barriers, and offers a variety of convenient amenities. The location falls short in terms of nearby attractions, but the hotel does have a striking lobby meeting area. The dining experience is decent but lacks variety for Western tastes.
I found the hotel to have spacious and well-designed rooms that were very comfortable, but there was a strong smoke smell despite being designated as non-smoking. The staff, although not fluent in English, were extremely helpful. The location didn't offer much within walking distance, but the lobby meeting area was great. The dining was satisfactory but a bit lacking in Western options. Overall, a mixed experience with some highlights and drawbacks.
My stay at the hotel was a bit mixed. The rooms were spacious, well-designed, and very comfortable, with the convenience of an open-style closet for easy access to clothes. However, there was a lingering strong smoke smell despite being designated as non-smoking. The service was commendable, especially considering the language barrier with some staff not fluent in English. The location was a bit inconvenient for exploring on foot but had a great lobby meeting area. Dining options were decent but slightly lacking in Western-style offerings. The facilities were satisfactory overall.
